1.1
Useful Organisations
Key organisations in the plumbing industry
1.2
Construction Team
Roles and responsibilities within a construction team
Part 1
Part 2
1.4
Customer Care and Communication
Professional communication and customer service
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Short Answer Quizzes
Test your written knowledge — AI-marked with personalised feedback
These three quizzes test whether you can explain industry communication knowledge in your own words — covering construction team roles, company structures, employment legislation, discrimination law and communication methods. Your written answers are marked by AI against the Unit 210 workbook, with feedback on what you got right and what to review.